At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

Job overview and responsibilities

Strategic sales leader of team responsible for implementing UA’s sales strategy within a single country. Oversees all segments/channels and a large number of managed partnerships within the region to increase Uniteds revenue, share and maximizing UA/JV profitability through strategic analysis, value creation, implementation of sales programs, new business development and ongoing account management. Demonstrates understanding of the customer’s travel patterns, key influencer priorities, travel management practices, and distribution complexities. Highly visible within the business travel and local community. Proactively works with respective tourism bodies, industry partners, and government/regulatory bodies where appropriate.

• Business Planning and Analysis: Develops, implements, and measures sales strategies and supporting tactics that drive revenue and share growth for targeted accounts.
• Maximizes United and Joint Venture revenues, share premium growth and ROI by directing incentives and discounts to highly competitive markets and most lucrative revenue streams
• Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats
• Ensures Sales team fully utilizes Salesforce as a CRM tool, logging customer communications, implementing and tracking pricing/tactical initiatives and monitoring progress towards sales goals and objectives
• Develops corporate and strategies: Achieve UA’s main business objectives and support business plans focused on increasing high-yield revenue and market share through market analysis
• Rolls out strategic and tactical initiatives in local market in coordination with RM and JV stakeholders
• Work closely with CSC stakeholders on increasing brand awareness in the local market
• Identifies high-yield opportunities to influence share shift to UA/JV
• New business acquisition:
• seek and target new business relationships,
• Grows portfolio by identifying, cultivating and contracting new and incremental corporate and/or agency agreements
• Understands and promotes direct and alternate booking channels, including New Distribution Capabilities (NDC)
• Collaborate closely with sales leadership, other company leaders and internal stakeholders, to ensure alignment of strategy and tactics and optimizes execution of applicable initiatives
• Maintains real-time awareness of marketplace developments and communicates trends and opportunities
• Works closely with Director and joint venture airline partners to achieve goals and strategic objectives
• Cultivates healthy and productive business relationships with clients, including executive engagement
• Visible at client, industry Travel Associations, civic and community events in coordination with JV partners
• Cultivates an inclusive, performance-driven culture that champions continuous sales excellence through empathetic leadership and recognition of tenacity, collaboration, and innovation.
• Demonstrates deep expertise in United’s value propositions and sales methodologies while coaching teams with care, authenticity, and integrity.
• Fosters psychological safety that empowers team members to take ownership of their development and territory management.
• Remains goal-focused on delivering Value-Based Experiences (VBEs) that align with our core business objectives while ensuring every team member feels valued and supported.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

• Bachelors degree or 4 years of relevant work experience
• Six years equivalent experience with increasing levels of responsibility or five years of airline sales or travel industry experience (supplier, consultant, Travel Management Company, etc.)
• Proven track record of coaching successful sales teams and driving goal attainment
• Foundational understanding of airline sales or travel industry sales
• Demonstrated general business acumen and financial aptitude
• Ability to create and deliver client-facing presentations
• Ability to cultivate business partnerships
• Strong negotiation skills
• Results oriented
• Quicky and effectively respond to the changing environment
• Proven track record of coaching successful sales teams and driving goal attainment
• Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word)
• Must be legally authorized to work in Brazil for any employer without sponsorship
• Must be fluent in English and Portuguese (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Masters degree
• Six years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company, etc.)
• Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and Alliances
• Strong negotiation skills
• Knowledge and user experience of the companys systems and data sources used within Sales
• Experience working in a multi-cultural environment