Groups - Group Sales Agent

Job Description:

The Opportunity:Under Sunwing Vacations, we are looking for a Group Sales Agent to join us in making vacation dreams come true.As a Group Sales Agent, you will be responsible for generating new sales, maximizing margins, maintaining file quality, and growing customer loyalty through service excellence.Professional, helpful, and friendly communication with customers is required, both written and by phone.Apply now and take your career to new heights under our wing!This position reports to the Group Sales Supervisor and is based in Laval, QC.What You’ll Do:Respond to incoming calls and assist customers with product and service inquiriesUpsell and cross-sell on each callSell optional extras such as group seating, Elite Plus, excursions, gift certificates, and insuranceRespond to incoming emails regarding group rate requests in a professional and timely mannerFill in for Group Sales Representatives during absences as directed by the SupervisorMaintain product knowledge and participate in ongoing trainingOther duties as assignedWhat You’ll Need:Up to 1 year of customer service or related experienceExcellent communication skills and enjoyment of working directly with customersDetail-oriented, organized, and capable of multitaskingDemonstrates initiative with problem-solving and decision-making skillsAbility to work well under pressure, be flexible, reliable, and prioritize workloadExperience with Microsoft Office (email, Word, Excel)Knowledge of Soft Voyage TTS is an assetOPC/TICO certification is requiredWhat We Offer:Hybrid work opportunitiesGreat travel perksComprehensive benefits packageRRSP matching programGrowth opportunitiesFree parkingOpen-concept collaborative workspaceOpportunity to give back through social responsibility initiatives

Job Ident #: 370

Company Details

Sunwing Airlines

27 Fasken Drive
Toronto, Ontario M9W 1K6 Canada
www.sunwing.ca/en/sunwing-airlines

As a multiple award-winning leisure carrier, we offer Canadians more direct flights to the sunny south than any other leisure airline across the country. Our fleet is one of the newest and most fuel-efficient fleets in Canada, comprised of over 40 Bo...

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Job Info

Location

Laval, Quebec, Canada

Type

Permanent

Company Details

Sunwing Airlines

27 Fasken Drive
Toronto, Ontario M9W 1K6 Canada
www.sunwing.ca/en/sunwing-airlines