SENIOR SALES SUPPORT ASSISTANT - ZURICH

• Work as link between the sales force and the sales support team to develop and implement strategies and action plans to grow and support sales revenue targets. 

• Support in handling all communication related activities for our leisure and corporate segments for Switzerland and Liechtenstein

• Represent Emirates at sales meetings, customer events and functions.

• Prepare visual material for meetings and travel trade events and fairs.

• Use all technologies available to spot new sales leads and sales opportunities.

• Provide the sales force with account performance reports and point out opportunities and deviations. 

• Handle various administrative sales-related tasks such as the preparation of sales calls, set-up and handling of customer contracts and databases, customer telephone support, etc.

• Handle sales and reservation related requests

• Seek continuous learning opportunities to anticipate and understand customer needs

• At all times undertake activities in a manner which protects the Emirates Group image, revenue stream and increase sales opportunities.

• Support Sales team with market analysis and data, usage of analytical tools.

• Educated to ‘A’ Level standard or equivalent


• Minimum of 3 years’ experience in airline sales support or travel agency role or similar commercial role.


• Excellent knowledge of Airline Reservations & Ticketing


• Working knowledge of Corporate, Leisure and Consolidator Markets.


• Good knowledge of IT and Net/Group Ticketing.


• Proficient in all MS Office applications including Word, Excel, PowerPoint and data and statistical presentation.


• Fluent in written and spoken English and German.

 Information

Applicants must have the legal right to live and work in Switzerland. The Company will not provide assistance with obtaining work permits.