Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Product Owner is responsible for building and maintaining the Air Canada’s mobile application backend backlog for day-of-travel products and will work closely with the Senior Manager, Digital Product to oversee the development life cycle. The successful individual should be able to identify workable recommendations and clearly document solutions to complex issues.
The Product Owner must be customer-centric, have a passion for the travel industry, creating digital experiences. Also, the individual must be comfortable working in a high-paced, high-energy, collaborative environment, with a focus on a continuous product delivery model.Responsibilities
Manage digital day-of-travel products on Air Canada’s mobile app (e.g. boarding pass issuance and management, home screen experience, passport scanning, digital identification, etc.)Build the backlog of user stories, create, and prioritize features within the backlogCollaborate with designers, developers, and testers to ensure stories meet the definition of doneWork as a primary point of contact on requirement elaboration, user story review, and story acceptance criteriaWork closely with internal (e.g., Airports, Commercial, Legal & Loyalty teams) and external stakeholders to deliver valuable featuresActively coordinate work with other Product Owners and Product Managers to ensure dependencies are accounted for and enablers are properly prioritizedWork with the Senior Manager, Digital Product on program planning and roadmapProactively identify potential challenges and develop actionable, relevant recommendations to effectively address them
QualificationsA University degree in Business, Commerce or Computer Sciences, or relevant experience commensurate to the role3 to 5 years experience in delivering digital experiencesStrong understanding of mobile technologies and trendsGood time management, organizational and planning skillsStrong communication skills – written and spokenInnovative and creative with the ability to identify and document solutions to complex problemsExperience working in an Agile/continuous delivery model is a mustHigh-level knowledge and/or understanding of Amazon Web Services (AWS) serverless stack is strongly desiredExperience with building consumer facing digital experiences is strongly desiredAirline or travel industry experience is a plus, but not requiredPrior experience with the Amadeus Altéa Suite of Passenger Service Applications (i.e. CM & ARDWeb) is a plus, but not requiredDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.