In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement TypeHybrid / Hybride

Posting End Date2025-02-02

Job GradePIPSC-3

Pay Range$107,682 - $135,272

Job SummaryWork as part of the Service Management team on various cloud platforms, supporting development and configuration activities in all aspects including design, testing, peer reviews and more. Provide expertise in the development and implementation of changes and customer service enhancements.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment

• Competitive compensation and benefits

• Defined benefit pension plan

• Opportunities for growth and development

• Flexible work arrangements

• Diverse and inclusive workforce

Key Accountabilities:

• Leads in the design and development of solutions appropriate to business and systems requirements within the target platform.

• Participates in peer reviews of technical specifications of client requirements and schedules.

• Develop, write, and test applications, hardware interface, systems interconnection software, identify, define, and correct maintenance problems.

• Identifies opportunities and assists in the research and recommendation of forward-thinking initiatives to advance functionality / performance and reduce costs.

• Provides accurate and timely Level of Effort (LOE) analysis estimates for requested solutions of varying sizes.

• Participates in code-walkthroughs and provides feedback to other team members.

• Creates clear, concise, and standard technical documentation and specifications for solutions and provides input into relevant documentation prepared by other groups.

• Assists in troubleshooting and problem solving for new applications/system modification within the team and provides solutions which promote best practices and standard procedures.

Job Requirements

Education:

• Graduated from a recognized university/college with a degree/certification in Computer Science, Information Systems, Computer Systems, Math, Engineering or an acceptable combination of education, experience, and training.

Experience:

• A minimum of three (3) years of experience as a Developer.

• Experience in debugging and code optimization.

• Experience analyzing, recommending, designing, and implementing solutions appropriate to the core technologies used, including an understanding of the Core Functionality, Reporting, Interfaces, Customizations and Extensions and how each will fit into the existing environment.

• Experience working with ServiceNow.

Knowledge:

• Knowledge of software development and testing process from preliminary design to formal testing and acceptance.

• Knowledge of computer systems, hardware, software languages, test, debug, software development, software generation and configuration management tools.

• Knowledge of maintenance processes, procedures, business functions in context of the air navigation business.

• Current knowledge of industry trends and developments with respect to existing and evolving computer languages and technologies, productivity tools, user problems, communications equipment, and systems suppliers, etc.

• Knowledge of ServiceNow modules and their capabilities.

Abilities:

• Ability to provide expert advice, guidance, and opinions in area of specialization.

• Ability to lead moderately complex to complex projects.

• Skilled in analyzing and solving problems, debugging, troubleshooting, designing, and implementing solutions to complex technical issues.

• Ability to analyze business processes and requirements and adapt them into technical designs.

Personal Suitability:

• Verbal and written communication skills.

• Performance and results driven.

• Shows initiative, responsibility, integrity, reliability, good judgement, positive attitude.

• Maturity and timeliness in delivering lifecycle and project outcomes.

Working conditions:

• This position is based at the Ottawa Head Office but may be eligible for a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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