As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the managers individual performance, and available funding.
This position is in the Office of NextGen, Management Services Office, Workforce & Development Engagement Branch, ANG-A21.
Duties
Serves as a Branch Manager with overall authority for developing and implementing the mission support business operation workflows, solutions, and systems for the Office of Management Services. Assigns and manages varying levels of complex administrative assignments for a branch under the Employee Services Division (ANG-A2).
The Branch Manager is recognized as a subject-matter expert, both internally and externally, to and on behalf of ANG in all matters relating to administrative support, program, and project management. Provide leadership, guidance, coaching, and expert advice on highly complex and challenging activities along with other ad hoc special projects/assignments.
Provides workforce resources to include human resources/staffing, performance management, workforce analysis, workforce development/training, and administrative programs (time and attendance reporting, wireless communications, space, controlled correspondences/directives, records management, etc.) to managers and employees within ANG. Applies experience and advanced knowledge of resource management applicable to the assigned programs.
Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact the accomplishment of strategic objectives. Establishes and maintains collaborative relationships with other ANG and FAA organizations, as necessary.
Collaborates with the Office of Human Resources (AHR) to provide ANG with top-notch organizational human capital program support, services, and status reporting related to position management, performance management, workforce planning, workforce analysis, strategic recruitment, training and hiring flexibilities delegated to the Agency and/or staff office.
Supports the Director, Deputy Director, and Division Manager on human capital planning, workforce analysis, workforce development, and strategic recruitment efforts by identifying and assessing alternative approaches (including industry standards and best practices). Defines measures, tracks, and reports critical workforce service metrics, including identifying metrics deficiencies, gaps, or areas needing improvement to meet organizational needs. Works with senior management and/or more experienced professionals to resolve complex
issues or problems.
Develops new and innovative approaches, methodologies, and/or techniques to accomplish tasks, and ensures processes and procedures are applied consistently throughout the organization. Utilizes a variety of automated databases to input, update, and maintain data and workload activity. Develops, or oversees the development and preparation of routine and recurring reports to provide updates and to assist ANG senior management with relevant analysis, planning, and status updates.
Other managerial duties include strategic planning, communicating the organizations vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; approving leave; and taking or approving corrective/disciplinary actions as appropriate. Approves substantive personnel actions, such as selections and promotions involving employees. Defines and organizes staff and work to accomplish objectives and meet performance measures. Identifies and evaluates opportunities for operational efficiencies and/or cost savings.
Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organizational performance measures. Has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.