Manager, HRIS

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

This job is a member of the HR Technology team within the People/HR Division. The position will serve as a Product Manager who will drive efficiency through technology solutions, ensure compliance with regulatory obligations, and manage a team of system administrators and Product Owners. This role requires a strategic thinker with excellent leadership skills and the ability to manage multiple projects and processes effectively.

• Lead a team of system administrators and Product Owners to support effectively, through technology, HR business areas, and partners.

• Act as the Agile Product Manager for various HR systems ensuring timely and efficient delivery of projects.
• Oversee the design of technical solutions to meet business needs and enhance system capabilities.
• Collaborate with other HR Product Owners, Payroll, and HRIT to ensure organization consistency, share best practices, and improve processes.
• Lead continuous efficiency improvement by researching and recommending technology and automation to replace manual processes with innovative solutions.
• Ensure business requirements, application delivery, and user acceptance testing comply with all regulatory and contractual obligations.
• Identify and address organizational change management activities, including educational and training needs related to HR systems.
• Assist with creating and maintaining HRIS strategy and roadmaps to align with organizational goals.
• Manage the implementation of new products, processes, and requirements, including overseeing system release updates and working with leadership to determine the enablement plan.

Minimum Qualifications - Education & Prior Job Experience

• Bachelors degree in human resources, Information Technology, Business Administration, or a related field. Advanced degree preferred
• Minimum of 5 years experience with leading a technical team in an Agile environment
• Previous experience in HRIS management, including system implementation, maintenance, and upgrades
• Proven project management skills, including the ability to manage multiple projects simultaneously
• Proven understanding of data privacy and security regulations and processes
  

Preferred Qualifications

• Previous experience with SuccessFactors suite of applications, particularly Employee Central
• Previous experience in developing and facilitating Design Thinking sessions
• Proficiency in database management and data analysis
• Knowledge of programming languages or scripting (e.g., SQL)
  

Skills and Certifications

• Active SAP SuccessFactors Employee Central accreditation or certification, and preferably, one or more other SuccessFactors modules (Compensation, Succession, Reporting, Performance, and Goals) with large-scale support experience
• Excellent understanding of HR processes and systems
• Ability to effectively communicate technical information to non-technical stakeholders
• Strong analytical and problem-solving skills
• Ability to analyze complex data and translate it into actionable insights
• Excellent communication and collaboration skills
• Advanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.