Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

The Manager of Cargo Compliance ensures adherence to regulatory requirements, safety protocols, and operational standards across all cargo stations. This role is critical for mitigating risks, maintaining certifications, and ensuring compliance with regulatory bodies. The manager leads regulatory audits, oversees critical compliance programs, and ensures the company meets evolving industry and customer standards.

Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

Station and Vendor Audits:

• Conducts annual regulatory station audits to assess compliance with TSA, FAA, IATA, and SPI standards.
• Audits key vendors, especially those performing cargo screening, to ensure compliance with TSA and other regulatory requirements.
• Prepares detailed audit reports with actionable recommendations and tracks the resolution of findings.

Regulatory Compliance:

• Ensures full compliance with TSA, FAA, and U.S. Customs regulations.
• Leads the Certified Cargo Screening Facility (CCSF) program, ensuring adherence to TSA standards.
• Acts as the Subject Matter Expert (SME) for the TGC Customs Platform, ensuring compliance with U.S. Customs and facilitating efficient cargo processing.
• Updates TSA forms and training annually to reflect the latest regulatory requirements.

Pharmaceutical Compliance:

• Manages compliance for pharmaceutical handling operations, including maintaining CEIV certification and adherence to GDP (Good Distribution Practices).

Business Partnership

Safety Management:

• Oversees the Standard Managing Procedure (SMP-14) for warehouse safety, ensuring alignment with SPI standards and minimizing workplace risks.
• Conduct regular safety audits and risk assessments to identify potential hazards and ensure corrective actions are taken.
• Promotes a safety-first culture through proactive training and awareness programs.

Critical System Oversight:

• Ensure all staff are properly trained on safety protocols, emergency procedures, and regulatory requirements.
• Prepare detailed reports on safety performance, compliance status, and operation performance for management review.

Station and Vendor Audits:

• Conducts annual regulatory station audits to assess compliance with TSA, FAA, IATA, and SPI standards.
• Act as a liaison between the company and regulatory bodies during inspections and audits.

Program & Certification Management:

• Manages compliance programs, including CCSF and CEIV, ensuring certifications are maintained and operational goals are met.
• Coordinates compliance schedules and ensures readiness for external audits from regulatory bodies.

Your profile

Minimum Qualifications:

• US Citizen
• HS Diploma
• Minimum 7 years of experience in cargo operations, regulatory compliance, or related roles.

Preferred Qualifications (if applicable):

• Strong knowledge of TSA, FAA, IATA, OSHA, GDP, and U.S. Customs regulations.
• Expertise in managing compliance programs such as CCSF, CEIV, and TGC Customs Platform.
• Experience conducting audits and preparing compliance reports for both stations and vendors.
• Exceptional organizational skills and attention to detail, with the ability to manage complex regulatory requirements.
• Certification in compliance management or safety-related disciplines (e.g., OSHA, CEIV) is a plus

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!