This position serves as an IT Program Manager for the Designee Management System (DMS) providing a business support for the AVS ODA Office Organization Designation Authorization Office (AVS-060), Data and Assessments (AVS-061), in the Aviation Safety (AVS) organization.
Duties
The IT Program Manager is a strategic problem-solver that will focus on successful development and implementation of IT solutions to enhance data-driven decision-making.
Specifically, as an IT Program Manager, the incumbent will:
- Provide daily overall DMS program management
- Monitor and improve data quality as the designated system data steward
- Serve as the functional liaison between the FAA IT organization and system contractor(s)
- Develop and coordinate DMS/AIT core and major milestones
- Coordinate change priorities in accordance with AVS processes
- Provide acquisition documentation to support contract task orders
- Coordinates development, deployment, and implementation schedules
- Provide executive level briefings, dashboards, and business plans
- Manage travel and budget needs associated with DMS field support
- Leads and coordinates with supporting staff for implementation, change management, and implementation of IT solutions
- Serve as a technical expert responsible for planning, development, and contributing to the implementation of AVS delegation program IT tool projects and life cycles.
- Supports application development staff, user representatives, and other stakeholders in resolving application problems, system capabilities, liabilities, integrity, utilization, and program modification.
- Performs other duties as assigned.
Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Acts as principal technical specialist or as a project manager or team leader for large work activities.
Applies experience and comprehensive knowledge applicable to his/her discipline to plan and conduct functional activities for projects/programs. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Typical assignments may include complex system design and integration; extensive research and analyses; investigation and inspection activities; compliance and enforcement actions; and direct responsibility for project/program management.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules.
Contacts are internal and external. Often represents FAA as a senior technical point of contact on projects, programs and other work activities. Communicates results to all levels internally (within an LOB/SO or across LOB/SOs) and externally. Plays a lead role in drafting, reviewing, and editing reports or contractual documents for final approval prior to external distribution. Presents briefings to obtain consensus/approval on policies. Coordinates significant technical matters with representatives of external organizations.
Broad policies and objectives provide general guidance for addressing issues, but allow considerable discretion to develop new and innovative approaches. Draws on experience to solve unusual problems and may create new solutions and policy interpretations as the situation requires. Provides policy guidance and instruction to others, both internally and externally. Resolves all but unique technical problems without the intervention of management or a more experienced technical specialist.
Work is reviewed rarely, typically though status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.
Work activities typically impact directly on the objectives of one or more organizational units, major subdivisions, and/or LOB/SOs and may affect the objectives of the FAA. In some specialties, the work often affects internal and external customers.
