Director, Crew Contract Implementation

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

The Director, Crew Contract Implementation will be responsible for working across all groups and union partners to ensure the new Pilot and Flight Attendant labor contracts are implemented according to agreed upon expectations. This leader will oversee the procedural implementation of more than 55 critical milestones for both the APA and APFA newly negotiated contracts. This leader will engage with leadership across many departments to ensure alignment on deliverables and priorities related to contract implementation.

• Leads the charge in implementing transformative labor contracts, optimizing crew operations, and enhancing employee satisfaction
• Develops and enacts regular reporting functions to Senior Leadership Team on status of contractual implementations and acts as owner for attainment of implementation milestones
• Leverages expertise in labor relations and crew management to shape the future of the airline as it relates to contract implementation
• Utilizes excellent project management skills to develop and execute implementation plans
• Collaborates with Labor Relations and leadership team to review, evaluate, and negotiate crew labor contracts
• Serves as leading representative and primary point of contact with senior leaders of represented workgroups for CBA initiative implementation for company
• Establishes and maintains good working relationships with other operational managers (e.g., in IOC, Flight, Inflight, Airport Operations)

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Business, Finance, Planning, Aeronautics or related area or equivalent experience/training
• 7 years of progressive leadership experience managing cross-departmental teams

Preferred Qualifications- Education & Prior Job Experience

• Experience in Crew Management and in-depth knowledge of Crew Management Systems preferred

Skills, Licenses & Certifications

• Demonstrates the highest level of ethics and integrity
• Action-oriented and results-driven leader, with a natural aptitude for engaging and influencing leaders across multiple company departments
• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Proven ability to drive results through collaboration and facilitate effective relationships across different work groups and leadership levels at American, with our union leaders, and with our union-represented team members
• Ability to anticipate, analyze, and interpret complex system-wide issues
• Ability to promote a positive approach to problem resolution
• Demonstrated outstanding project management, organizational, and time management skills
• Ability to identify opportunities for improvement, as well as advocate and manage change
• Proactively leads stakeholders through dynamic or unexpected situations, issues or problems
• Demonstrated flexibility and creativity in adjusting to shifting priorities in a dynamic work environment, while effectively modeling leadership attributes
• Remains current with industry practices and developments
• Excellent communication, presentation skills, and interpersonal skills with ability to handle complex topics successfully and to interact effectively with all levels, both verbally and written
• Believes in and promotes the American Airlines five leadership attributes:
  • Caring – We care about all team members
  • Collaboration – We succeed as a team
  • Development – We build future leaders
  • Results – We drive to be the best
  • Future – We continually challenge the status quo

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.