Role Overview – The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet.

One of the teams missions is to provide a service for airlines to modify / upgrade the in-service products, from request to implementation. This is split into 3 streams, Technical Coordination, Systems Engineering and Connectivity Technical.

A complex area of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers (‘Service Bulletins’) to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear Systems and Wing Structure for A320 family, A330 family, A350XWB.
Systems Engineering is an exciting domain of Customer Services to work for in a number of ways:
• We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers as our main focus
• We are a small agile team, yet able to rely on a large network and bigger extended organisation
• Our teams at Retrofit Solutions Engineering level are distributed across sites in the UK, France, Germany, Spain, India, USA, and transnational collaboration is part of the daily work
• Our work is very varied with many interactions, our Service Bulletins cover standard (apply to all aircraft in a family) and upgrade (dedicated to a number of aircraft at the request of the customer) scenarios
• The first and primary focus of this role is for upgradeYou will be given the opportunity to work in a small, experienced and collaborative team, for the in-service aircraft, as well working alongside colleagues from all over the wider business, and in particular with colleagues based in France. You are expected to contribute to the creation of optimum solutions and to support on-going activities.

Responsibilities
• The identification of installation drawings design solutions
• Feasibility analysis
• Configuration management
• Continuous improvement initiatives like processes
• Knowledge capture
• Compliance with Airworthiness requirements
• Ground Support Equipment
• Future ways of working (like new integrated tools)

Skill Set
Essential
• Any relevant Engineering degree (or in combination with another) such as Aerospace, Mechanical, Systems
• Interest in the topic / industry
• Inquisitive mindset with good problem solving skills
• High level of commitment and proactivity, taking ownership of tasks
• Willingness to learn and develop different skills
• Demonstrating tenacity, resilience and perseverance
• Excellent written and verbal communication skills
• Ability to work autonomously and as part of a team

Desirable
• Installation and drawings
• Computer aided design e.g. CATIA.