Job Description

Roles and Responsibilities:

• Prepare and issue invoices to customers in a timely and accurate manner.

• Review and verify billing data in accordance with company policies and procedures.

• Ability to navigate through intricacies in the billing process (warranties/ supplemental billings)

• Resolve billing discrepancies and disputes by collaborating with internal departments and customers.

• Maintain and update customer billing information in the system.

• Generate and analyze billing reports to ensure accuracy and completeness.

• Assist in month-end closing activities related to billing.

• Respond to customer inquiries regarding billing issues and provide excellent customer service.

• Ensure compliance with relevant regulations and standards.

• Participate in process improvement initiatives to enhance billing efficiency and accuracy.

• Perform other related duties as assigned.

Qualifications/Requirements:

• High school diploma or equivalent

• Minimum of 2 years experience as a Billing Specialist or in a similar role.

• Proficiency in billing software such as SAP and Microsoft Office Suite (especially Excel).

Desired Characteristics:

• Strong attention to detail and accuracy.

• Excellent organizational and time management skills.

• Ability to handle confidential information with integrity.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Knowledge of accounting principles and practices is a plus.

• Humble: respectful, receptive, agile, eager to learn​

• Transparent: shares critical information, speaks with candor, contributes constructively​

• Focused: quick learner, strategically prioritizes work, committed

• Leadership ability: strong communicator, decision-maker, collaborative​

• Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Job Description

Additional Information

Compensation Grade

PB2

Relocation Assistance Provided: No