Digital Analyst (80 - 100, all genders)

Job Description:

Tasks

As a DIGITAL ANALYST, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group.

I am responsible for designing and developing data collection architecture, reports and analyses for different teams

I am juggling all kinds of data, collect and analyze them. I seek for patterns and trends to drive the digital acceleration as future customer experience

I utilize data and business intelligence technologies to shape key business decisions

I make my analysis results accessible by providing dashboards and reports

I align with business and management teams to assess business needs

I collaborate with the Digital Hangar product teams to identify possibilities for improvement regarding their digital products

I am troubleshooting upcoming problems regarding data pipelines, databases / reports

I can negotiate / discuss my findings with different management partners

Benefits

Company bonus (if applicable), Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Free snacks / drinks

Requirements

I have at least 2 years of experience as a Digital Analyst 
Knowledge of front-end web and mobile technologies (JavaScript, HTML, CSS, SDKs) 
Experience in digital data collection, Firebase and/or tag management systems 
Experience in digital analytical tools (e.g,Google Analytics) 
Experience with AB testing, personalization, customer data platforms, data activation is a plus 
Experience in working in cross-functional teams in an Agile environment 
Knowledge of software-development processes, dependencies and digital products as well as methodologies and frameworks like Scrum / Kanban 
Knowledge of databases (e.g, SQL, NoSQL), reporting tools (Tableau) cloud platforms (Microsoft Azure) 
Knowledge of script languages (Python, R, Scala e.g, with Apache Spark)
Good command of English language

Company

About Lufthansa Group Digital Hangar GmbH

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100 focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.

www.digitalhangar.aero

Job Ident #: 117376

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Frankfurt, Hessen, Germany

Type

Permanent

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service