Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

About the Role

The Technical Records Controller is a key member of the Quality Assurance team, responsible for ensuring the accuracy, completeness, and integrity of aircraft maintenance records. This role supports continued airworthiness by managing current and historical technical records, maintaining regulatory compliance, and ensuring all maintenance activities are accurately reflected within the Computerized Maintenance Tracking System (CMTS).

Key Responsibilities

• Review completed maintenance documentation to ensure accuracy, completeness, and compliance with regulatory and company requirements.
• Maintain current and historical aircraft records in electronic and hard‑copy formats.
• Accurately enter, review, and validate maintenance data within the Computerized Maintenance Tracking System (eMRO or equivalent).
• Generate maintenance reports, forecasts, and system printouts as required.
• Monitor Airworthiness Directives (ADs) to ensure accurate compliance status, postings, and tracking of initial, repetitive, and terminating actions.
• Ensure component and assembly constraints are correctly tracked in the CMTS, including TSN, TSI, CSN, and CSI.
• Ensure component and assembly Airworthiness Directives are tracked with applicable engineering controls within the CMTS.
• Maintain accurate assembly records and files for engines, QEC, APU, and landing gear.
• Identify, communicate, and report record discrepancies, including logbook variances with internal departments.
• File, scan, and archive maintenance documentation.
• Perform all duties with a strong commitment to safety and promptly report any condition, process, or trend that may adversely affect safety.
• Perform other related duties as assigned by the Team Lead or Manager.

Qualifications & Experience

• Minimum 2 years of experience in a Technical Records or Aircraft Maintenance Records environment.
• High attention to detail with strong organizational and time-management skills.
• Ability to work effectively in a fast-paced, team-oriented environment and adapt to changing priorities.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, Teams).
• Experience using computer-based maintenance tracking systems (e.g., eMRO or similar).

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
 
As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet.  We welcome diverse skills, experiences, and backgrounds, and if youre passionate about this role, we encourage you to apply - even if you dont meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talentwestjet.com.  

We value the time and effort you put into your application.  Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps.  We encourage you to explore future opportunities with us if this role isnt the right fit at this time.

For more information about everything WestJet, please visit WestJet.com.